Why is my Prepaid Card Not Working Online?
Having troubles using your prepaid card to make online purchases or bill payments? Here are a few potential reasons why your prepaid card may not be working:
Expired Card:
Some prepaid cards come with an expiration date and cannot be used as payment after the card has expired. Check to see if your prepaid card has an expiration date and verify that the card has not expired.
Incorrect Information:
When registering or verifying your prepaid card for online purchases, ensure that you are entering the information correctly and accurately. This includes verifying that the card number, security code, name, and address are entered correctly.
Insufficient Funds:
Not having enough money in your prepaid card account can prevent you from making online purchases or bill payments. Double check your balance using your prepaid card company’s app or other resources offered by your provider.
Transaction Limits:
Some prepaid card providers may have set limits on how much you can spend per transaction, which may prevent a large purchase from being processed. Contact your card provider to verify how much you can spend per transaction.
Security Settings:
Make sure that your browser is allowing pop-ups, cookies and third-party scripts. If these settings are disabled, you may not be able to use your prepaid card online.
To ensure that your prepaid card works properly for online purchases, verify the following:
- Card has not expired
- Entering the card information correctly
- Have enough funds in the account
- Have not reached the maximum transaction limit
- Browser security settings are enabled
Making online purchases or bill payments using your prepaid card can be quick and convenient, but if you do run into any issues be sure to check the points above and contact your card provider for further help.